Rental Terms and Conditions

Please ensure you read and understand the following terms and conditions pertinent to your accommodation rental. If you have any questions, please do not hesitate to contact us.
While we reserve the right to increase or decrease accommodation prices at any time, we will confirm to you the current price at the time of booking. As soon as you have confirmed your booking and paid your deposit or full payment, the cost of the rental is guaranteed against any further increase, (unless these increases are brought about by Government action.) This guarantee is offered subject to our conditions of payment being adhered to and providing you do not make any further amendments to your travel arrangements.
Your rental home includes: accommodation as booked, including services e.g. gas, water, and electricity, (excludes pool heating unless otherwise stated) NOT included in our rental prices: a) Flights b) Car rental c) Travel insurance d) Cost of pool heating, unless indicated.

A. CHECK-IN: Check in time is any time after 4:00 p.m. We reserve the right to extend check in time to 6:00 p.m. due to cleaning or maintenance. Upon arrival, pick up and register at our office at 247 N. Collier Blvd, Suite 103, Marco Island, Florida, 34145. Our office is opened Monday through Friday 9:00 a.m. to 5:00 p.m., and Saturday 9:00 a.m. to 12:00 p.m. If you arrive after business hours, yours keys will be in the box marked ‘Clausen Properties’ outside the front of our office.
B. CHECK-OUT: Check out time is any time before 11:00 a.m. Tenant shall be liable for any damages as a result of late check out. Only with prior arrangements made with the rental agent may these times be changed. Failure to comply may result in an additional charge for late departure. Monthly rentals start on the 1 st day of the month, and check out is on the last day of the month.

A. DEPOSIT: To confirm the booking, a deposit of 25 % of the full rental cost for the period must be enclosed with the completed and signed booking form. Upon clearance for the check, the booking is confirmed. You must review the confirmation and final invoice carefully and raise any questions and/ or concerns immediately.
B. PAYMENT: Payment must be made in U.S. funds. Payment may be made in cash, check, traveler checks, money order, or Via and Master Card. If using check, please MAKE PAYABLE TO CLAUSEN PROPERTIES, INC., AND SENT TO 247 N. COLLIER BLVD, SUITE 103, MARCO ISLAND, FL 34145. In case of late bookings, personal checks will be only accepted if payment is made 14 days prior to arrival. ALL BOOKINGS MUST BE SECURED WITH A CREDIT CARD. If a credit card is unavailable, the reservation cannot be taken. Payments are to be made according to the payment schedule on your reservation confirmation. Tenants’ credit card will be charged the total due if payment is not received 60 days prior to check-in date.
C. BALANCE: The balance of the rental fee is due 60 days prior to the commencement of the rental period. We reserve the right to treat the booking as cancelled if we do not receive the balance by the due date. In the event of a check not being honored by the bank on which it is drawn we will make a charge of $25.00 to cover the bank charges and our administration costs.
D. REGISTRATION AND SECURITY DEPOSITS: All tenants must register upon check in. No party may remain in occupancy without a security deposit on the unit. A security deposit in the amount of $500.00 will be required at check in. Security deposits are taken via cash, US check, Visa or MasterCard. Security deposits may be charged for long distance telephone calls, property damage, pool heating, excessive utility use, excessive cleaning, excessive garbage, equipment rental, grill cleaning, guest services, and any administrative fees. Damages caused by Tenant will be charged to the credit card deposit, but this does not limit the amounts to be charged. Tenant agrees not to refuse legitimate charges made against the security deposit. Security deposits may be held 30 to 45 days after termination of your stay. All guests staying in homes with gas or electric pool heat will be charged $50.00 – $150.00 per week against the security deposit if not paid prior to arrival. Gas or electric pool heat is not optional and is non refundable for any reason.

A. ADDRESS AND PHONE: The address & phone number of your unit are on the front of the confirmation. Please have your mail sent to your unit. Do not forward mail to our office.
B. OCCUPANTS: Only those designated in this agreement as Tenant shall occupy the unit unless written consent of Owner of Owner’s agent is obtained. Tenant agrees to abide by all occupancy rules of association or other governing agency. Maximum occupancy is 2 people per bedroom per night.
C. ACCOMODATIONS: Due to circumstances beyond our control, if your designated unit is not available for any reason, we will use our best efforts to locate a comparable substitute unit. In the event a substitute unit is not available, Tenant agrees to hold Owner, Broker, its agents and representatives harmless for any damages, costs or inconveniences suffered, and Tenant shall receive a full refund of any and all amounts paid.
D. ALTERATIONS TO BOOKINGS: If, after your booking has been accepted, you wish to alter your arrangements, we will do all we can to help, however an administrative fee of up to $50.00 per booking may be charged.
E. CANCELLATION TERMS: Tenant may cancel this agreement and pay a $100.00 cancellation fee by providing written notice by certified mail at least 60 days prior to check in date. Tenant shall be obligated to pay all RENT payments specified in this agreement and all monies received may be retained. Owner may cancel this agreement at least 60 days prior to check in date, and all advance funds will be refunded to tenants. Clausen Properties, Inc. shall not be responsible for any costs Tenant may incur for travel or other arrangements in the event of cancellation by Owner or Tenant.
F. ASSOCIATION RULES AND REGULATIONS: Anyone occupying a unit governed by a homeowners or condominium association shall abide by al association rules and regulations. Tenant shall not be permitted to take occupancy unless Tenant has obtained all required association approvals. Tenant shall have sole responsibility for making application to the association and shall do so within the time frame required by association. Tenant agrees to comply with all association requests for information. Tenant agrees to indemnify and hold Agent harmless from any liability from injury to person, violations of the rules of the association, damage to the unit by guests, or for failure of or non-availability. Tenant agrees to abide by all occupancy rules of association or other governing agency. Only those designated in this agreement, as Tenant shall occupy the unit unless written consent of Owner or Owner’s agent is obtained.
G. PETS: Pets are NOT permitted and constitute a serious violation. A charge of $250 will be assessed to the Tenant if a violation occurs. If an exception is made, Tenant agrees to execute a pet addendum, and a non refundable pet fee and / or a pet deposit. Non refundable pet fees are subject to sales and tourism tax.
H. SMOKING: Smoking is NOT permitted at any time in the rental unit. A charge of $250 will be assessed to the Tenant if a violation occurs.
I. VEHICLES: No boats, motor homes, trailers, commercial vehicles, or motorcycles shall be permitted on the premises unless otherwise provided herein.
J. RIGHT OF ENTRY: If the unit is currently listed for sale, upon 24 hours notice, Owner or Owner(s) representative(s) have the right to enter the unit for the purpose of showing the unit to perspective purchasers or tenants, to make repairs, or to inspect the unit. Owner, Broker, and / or its representatives have immediate right of entry in cases of emergency, or to protect or preserve the premises. Tenant shall not alter premises without prior written consent from Owner or Owner(s) representative.
K. PHONE / CABLE: Tenant is responsible for all long distance phone and any additional Cable services if Cable is provided. Phones shall be used for local calls only. Any long distance calls must be made by calling card, collect, or credit cards. Do not accept any collect calls or allow any calls to be charged to the phone.
L. KEY AND OPENER CHARGES: Tenant shall be assessed Locksmith charges and Association charges, if any, for each key, pass, pool tag, opener, lost or not returned upon check out date. Such costs will be charged to the Security Deposit. Tenant agrees to pay actual costs immediately to provide access to the unit in the event of a lock out.
M. CLEANING CHARGES: Tenant agrees to pay any additional cleaning charges incurred. Tenant shall clean all dishes and remove all food from the premises upon check out. One towel per guest and bed linens are the only acceptable laundry items allowed to be left in the unit. All garbage must be bagged and ready for disposal. Tenant shall not be responsible for making up beds at checkout. Tenant gives authorization to charge cleaning charges to the Security Deposit. If Broker determines, in its sole discretion, that excessive dirt, furniture stains, carpet stains or other damage is present, additional charges will be assessed and charged to the Security Deposit.
N. MAINTENANCE: Owner shall be responsible for maintaining the unit unless damage is caused by Tenant(s) misuse or neglect. Tenant agrees that no rent reduction or abatement will be given unless unit is deemed to be completely uninhabitable. Tenant may not make any changes to the unit and must put furniture back to its original placement (if moved). Broker will order repairs in a timely manner once notification is given by the Tenant, but Broker has no control over the scheduling availability of vendors. Any work performed by the condo or homeowners association in the unit or buildings, nearby buildings grounds or common amenities is not reason for refund or cancellation of this agreement after check in date. Broker shall not be liable for any losses or damages, including incidental or consequential damages, including those caused by Owners failure to perform repairs and maintain the unit. Any damages or defective conditions found upon arrival should be reported immediately to the rental office within one hour of occupancy or if arrival is after 5:00 p.m. before 11:00 a.m. the following morning. Otherwise, repair costs for any pre-existing damages may be charged to the Security Deposit.
O. ASSIGMENT: Tenant shall not assign this agreement or sublet the premises or any part thereof. Any unauthorized transfer of interest by the tenant shall be a material breach of this agreement.
P. INDEMNIFICATION: Tenant agrees to indemnify and hold harmless owner and Broker and their agents from claims, suits, or damages of any kind, from or related to any acts or omissions of tenant or tenant(s) gross negligence. Tenant agrees to look solely to the owner in the event of legal dispute regarding this agreement of the premises.
Q. RISK OF LOSS: Personal property of tenant and tenant’s invitee’s shall be in the unit at the sole risk of the tenants. Broker and owner shall not be liable for any damage caused to said personal property arising from fire, accident, acts of God, criminal acts, acts of negligence or bursting or leaking water pipes.
R. ATTORNEY FEES: Should it become necessary for owner or broker to employ an attorney to enforce the terms and conditions of this agreement, TENANT SHALL be responsible for all cost and attorney’s fees including, but not limited to, and in house attorney or Broker whether or not suit is filed.
S. HAZARDS: It is unknown if there are hazards that affect the premises. Broker does not have the technical expertise to advise you of their significance or to ascertain whether or not they are present. Hazardous substances inside the home can include cleaning chemicals, paint, lawn and garden chemicals, and a variety of indoor air pollutants that can accumulate in improperly ventilated buildings. Hazardous substances outside the home include those found in contaminated land, water, landfills, and other disposal sites, and formaldehyde, foam insulation (UFFI) mold, mildew, and radon gas. Any property built prior to 1978 may contain a lead based paint hazard. Tenant is not permitted to have access to any rooms, storage areas, or closets that are designated to be exclusively for the use of the owner.
T. RADON GAS: Radon Gas is a naturally occurring radioactive gas that, when accumulated in a building in sufficient quantities, may present health risks to persons whoa re exposed to it over time. Levels of radon that exceed Federal and State guidelines have been found in buildings in Florida. Additional information regarding radon and radon testing may be obtained from your county public health unit. Broker makes no representation about the existence of radon gas on the subject Premises.
U. TIME IS OF THE ESSENCE: Time is of the essence with respect to all time periods contained in this agreement.
V. AGENCY: Tenant understands and agrees that broker will be compensated by the Owner.